Amberley Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds72
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2023-04-20
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors describe finding staff who genuinely engage with both residents and families, creating an atmosphere where people feel heard and supported. The structured activities programme keeps days interesting, with residents joining in entertainment and social events throughout the week.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement68
- Food quality68
- Healthcare72
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2023-04-20
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the October 2024 inspection. This domain covers whether staff have the right training, whether care plans reflect individual needs and are kept up to date, how well the home manages nutrition and hydration, and whether residents have timely access to healthcare professionals. The home lists dementia as a specialism, which means inspectors would have paid particular attention to dementia-specific training and care planning. The published text does not, however, record specific detail about what dementia training staff receive or how frequently care plans are reviewed.Is this home caring?
The Caring domain was rated Good at the October 2024 inspection. This domain is the one most directly concerned with how staff treat the people they support: whether interactions are warm and unhurried, whether privacy is respected, and whether residents are addressed by their preferred names and supported to make choices. The published summary confirms the Good rating but does not include the specific inspector observations or resident and family quotes that would bring this rating to life for families.Is the home responsive?
The Responsive domain was rated Good at the October 2024 inspection. This covers whether the home offers meaningful, varied activities tailored to individuals, whether it responds to complaints and feedback, and whether end-of-life care is planned and respected. The home specialises in dementia and physical disabilities, which means individual responsiveness to people who may not be able to communicate their preferences easily is particularly important. No specific detail about the activities programme, one-to-one engagement, or end-of-life planning is included in the published text.Is the home well-led?
The Well-led domain was rated Good at the October 2024 inspection, and the home has improved from a previous Requires Improvement rating across the board. The registered manager is named as Mrs Tsitsi Mercy Shanyurai, and the nominated individual is Mr Christopher David Ridgard. A defined leadership structure with named, accountable individuals is a positive baseline. The improvement across all five domains simultaneously suggests the manager has been effective in driving change, though the published text does not record how long the current manager has been in post or how staff experience the culture day to day.
Source: CQC inspection report →
What the evidence base says
The home cares for adults with physical disabilities and sensory impairments, supporting both younger adults under 65 and older residents. They list dementia care among their services. While dementia support is listed as a specialism, some families have reported mixed experiences with how dementia care is actually provided at the home. It's worth discussing specific dementia care needs directly when visiting. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Amberley Care Home scores 74 out of 100, reflecting a Good rating across all five domains at its most recent inspection in October 2024, with an encouraging improvement from a previous Requires Improvement rating. The score sits in the positive-but-limited range because the published report provides overall domain ratings without the specific inspector observations, resident testimony, or direct quotes that would push individual themes higher.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Visitors describe finding staff who genuinely engage with both residents and families, creating an atmosphere where people feel heard and supported. The structured activities programme keeps days interesting, with residents joining in entertainment and social events throughout the week.
What inspectors have recorded
The care team works closely with local GP practices and stays on top of health needs, including dental care. Some families have raised concerns about management decisions and communication, particularly around dementia care provision.
How it sits against good practice
For families considering Amberley, speaking with the care team during a visit will help you understand how they might support your loved one's particular needs.
Worth a visit
Amberley Care Home, on Delaunays Road in Sale, was assessed in October 2024 and rated Good across all five inspection domains: safe, effective, caring, responsive, and well-led. This is a meaningful improvement from its previous Requires Improvement rating, and the fact that the home addressed those earlier concerns across every domain at once is a positive signal about its leadership and direction of travel. The home specialises in dementia care, nursing needs, physical disabilities, and sensory impairment, and has 72 beds. The main limitation of this report for families is that the published inspection text is brief and does not include the specific observations, resident testimony, or staff interactions that would allow a fuller picture of day-to-day life. Before visiting, prepare some targeted questions: ask to see last week's actual staffing rota (not the template) so you can count permanent versus agency staff on both day and night shifts, ask how the home communicates with families when something changes, and during your visit pay attention to how staff speak to your parent in unscripted moments, for example in corridors or at mealtimes.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Amberley Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Amberley Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring staff create comfort in spacious Sale surroundings
Compassionate Care in Sale at Amberley Care Home
When families visit Amberley Care Home in Sale, they often mention how approachable and empathetic the care team feels. This spacious home provides care for adults both under and over 65, with particular experience supporting people with physical disabilities and sensory impairments. The rooms and shared spaces give everyone plenty of room to relax and connect.
Who they care for
The home cares for adults with physical disabilities and sensory impairments, supporting both younger adults under 65 and older residents. They list dementia care among their services.
While dementia support is listed as a specialism, some families have reported mixed experiences with how dementia care is actually provided at the home. It's worth discussing specific dementia care needs directly when visiting.
“For families considering Amberley, speaking with the care team during a visit will help you understand how they might support your loved one's particular needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Amberley Care Home scores 74 out of 100, reflecting a Good rating across all five domains at its most recent inspection in October 2024, with an encouraging improvement from a previous Requires Improvement rating. The score sits in the positive-but-limited range because the published report provides overall domain ratings without the specific inspector observations, resident testimony, or direct quotes that would push individual themes higher.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Visitors describe finding staff who genuinely engage with both residents and families, creating an atmosphere where people feel heard and supported. The structured activities programme keeps days interesting, with residents joining in entertainment and social events throughout the week.
What inspectors have recorded
The care team works closely with local GP practices and stays on top of health needs, including dental care. Some families have raised concerns about management decisions and communication, particularly around dementia care provision.
How it sits against good practice
For families considering Amberley, speaking with the care team during a visit will help you understand how they might support your loved one's particular needs.
Worth a visit
Amberley Care Home, on Delaunays Road in Sale, was assessed in October 2024 and rated Good across all five inspection domains: safe, effective, caring, responsive, and well-led. This is a meaningful improvement from its previous Requires Improvement rating, and the fact that the home addressed those earlier concerns across every domain at once is a positive signal about its leadership and direction of travel. The home specialises in dementia care, nursing needs, physical disabilities, and sensory impairment, and has 72 beds. The main limitation of this report for families is that the published inspection text is brief and does not include the specific observations, resident testimony, or staff interactions that would allow a fuller picture of day-to-day life. Before visiting, prepare some targeted questions: ask to see last week's actual staffing rota (not the template) so you can count permanent versus agency staff on both day and night shifts, ask how the home communicates with families when something changes, and during your visit pay attention to how staff speak to your parent in unscripted moments, for example in corridors or at mealtimes.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Amberley Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Amberley Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring staff create comfort in spacious Sale surroundings
Compassionate Care in Sale at Amberley Care Home
When families visit Amberley Care Home in Sale, they often mention how approachable and empathetic the care team feels. This spacious home provides care for adults both under and over 65, with particular experience supporting people with physical disabilities and sensory impairments. The rooms and shared spaces give everyone plenty of room to relax and connect.
Who they care for
The home cares for adults with physical disabilities and sensory impairments, supporting both younger adults under 65 and older residents. They list dementia care among their services.
While dementia support is listed as a specialism, some families have reported mixed experiences with how dementia care is actually provided at the home. It's worth discussing specific dementia care needs directly when visiting.
Management & ethos
The care team works closely with local GP practices and stays on top of health needs, including dental care. Some families have raised concerns about management decisions and communication, particularly around dementia care provision.
The home & environment
The home offers varied meals that families say their relatives enjoy, with good choice at mealtimes. The building itself provides generous rooms and well-maintained communal areas, plus outdoor grounds that make visits more pleasant.
“For families considering Amberley, speaking with the care team during a visit will help you understand how they might support your loved one's particular needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.












