Dementia Care Home

Amberley Care Home

28 Delaunays Road, Sale, Greater Manchester, M33 6RX

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds72
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2023-04-20

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors describe finding staff who genuinely engage with both residents and families, creating an atmosphere where people feel heard and supported. The structured activities programme keeps days interesting, with residents joining in entertainment and social events throughout the week.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement68
  • Food quality68
  • Healthcare72
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2023-04-20

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the October 2024 inspection. This covers staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. The improvement from a previous Requires Improvement rating suggests that whatever prompted the earlier concerns has been addressed. However, the published report does not include specific observations about night staffing numbers, agency staff usage, or how incidents are logged and acted upon.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the October 2024 inspection. This domain covers whether staff have the right training, whether care plans reflect individual needs and are kept up to date, how well the home manages nutrition and hydration, and whether residents have timely access to healthcare professionals. The home lists dementia as a specialism, which means inspectors would have paid particular attention to dementia-specific training and care planning. The published text does not, however, record specific detail about what dementia training staff receive or how frequently care plans are reviewed.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the October 2024 inspection. This domain is the one most directly concerned with how staff treat the people they support: whether interactions are warm and unhurried, whether privacy is respected, and whether residents are addressed by their preferred names and supported to make choices. The published summary confirms the Good rating but does not include the specific inspector observations or resident and family quotes that would bring this rating to life for families.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the October 2024 inspection. This covers whether the home offers meaningful, varied activities tailored to individuals, whether it responds to complaints and feedback, and whether end-of-life care is planned and respected. The home specialises in dementia and physical disabilities, which means individual responsiveness to people who may not be able to communicate their preferences easily is particularly important. No specific detail about the activities programme, one-to-one engagement, or end-of-life planning is included in the published text.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good at the October 2024 inspection, and the home has improved from a previous Requires Improvement rating across the board. The registered manager is named as Mrs Tsitsi Mercy Shanyurai, and the nominated individual is Mr Christopher David Ridgard. A defined leadership structure with named, accountable individuals is a positive baseline. The improvement across all five domains simultaneously suggests the manager has been effective in driving change, though the published text does not record how long the current manager has been in post or how staff experience the culture day to day.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults with physical disabilities and sensory impairments, supporting both younger adults under 65 and older residents. They list dementia care among their services. While dementia support is listed as a specialism, some families have reported mixed experiences with how dementia care is actually provided at the home. It's worth discussing specific dementia care needs directly when visiting. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Amberley Care Home scores 74 out of 100, reflecting a Good rating across all five domains at its most recent inspection in October 2024, with an encouraging improvement from a previous Requires Improvement rating. The score sits in the positive-but-limited range because the published report provides overall domain ratings without the specific inspector observations, resident testimony, or direct quotes that would push individual themes higher.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors describe finding staff who genuinely engage with both residents and families, creating an atmosphere where people feel heard and supported. The structured activities programme keeps days interesting, with residents joining in entertainment and social events throughout the week.

Lens 02

What inspectors have recorded

The care team works closely with local GP practices and stays on top of health needs, including dental care. Some families have raised concerns about management decisions and communication, particularly around dementia care provision.

Lens 03

How it sits against good practice

For families considering Amberley, speaking with the care team during a visit will help you understand how they might support your loved one's particular needs.

DCC Recommendation

Worth a visit

Amberley Care Home, on Delaunays Road in Sale, was assessed in October 2024 and rated Good across all five inspection domains: safe, effective, caring, responsive, and well-led. This is a meaningful improvement from its previous Requires Improvement rating, and the fact that the home addressed those earlier concerns across every domain at once is a positive signal about its leadership and direction of travel. The home specialises in dementia care, nursing needs, physical disabilities, and sensory impairment, and has 72 beds. The main limitation of this report for families is that the published inspection text is brief and does not include the specific observations, resident testimony, or staff interactions that would allow a fuller picture of day-to-day life. Before visiting, prepare some targeted questions: ask to see last week's actual staffing rota (not the template) so you can count permanent versus agency staff on both day and night shifts, ask how the home communicates with families when something changes, and during your visit pay attention to how staff speak to your parent in unscripted moments, for example in corridors or at mealtimes.

The three questions to ask when you visit

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In Their Own Words

How Amberley Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Amberley Care Home says about itself

Caring staff create comfort in spacious Sale surroundings

Compassionate Care in Sale at Amberley Care Home

When families visit Amberley Care Home in Sale, they often mention how approachable and empathetic the care team feels. This spacious home provides care for adults both under and over 65, with particular experience supporting people with physical disabilities and sensory impairments. The rooms and shared spaces give everyone plenty of room to relax and connect.

Care & specialisms

Who they care for

    The home cares for adults with physical disabilities and sensory impairments, supporting both younger adults under 65 and older residents. They list dementia care among their services.

    How they describe their dementia care

    While dementia support is listed as a specialism, some families have reported mixed experiences with how dementia care is actually provided at the home. It's worth discussing specific dementia care needs directly when visiting.

    “For families considering Amberley, speaking with the care team during a visit will help you understand how they might support your loved one's particular needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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